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Privacy

Privacy Policy

This policy explains how Big Country Customs handles information related to website visits, customer enquiries, and ecommerce activity.

Trusted Since 1998 Abbotsford BC Real Shop Support
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Talk to the BCC team about policies, fitment, orders, returns, or build support.

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Last updated: June 6, 2026

Information We Collect

We may collect contact details, billing and shipping information, vehicle details, order notes, product interests, form submissions, emails, phone inquiries, cookies, analytics data, and information needed to respond to product or fitment questions.

How Information Is Used

Information may be used to respond to enquiries, process orders, coordinate shipping or pickup, provide customer support, improve website performance, keep records, and meet administrative requirements.

Sharing With Service Providers

We may share limited information with payment processors, shipping carriers, website hosting providers, analytics services, email tools, accounting support, or vendors that help operate the business.

Security, Retention, and Choices

We use reasonable safeguards and retain information as needed for business, tax, legal, support, or operational purposes. Contact us to ask about access, correction, or deletion where applicable.

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Questions about this page?

Our team can help with product questions, fitment details, order support, returns, shop services, and build planning.

Helpful FAQ

Common Questions

Information helps the shop respond to enquiries, process orders, coordinate pickup or shipping, provide support, and improve the website experience.

Yes. Contact Big Country Customs by phone or email with enough detail for the team to understand and respond to your request.

Cookies and similar technologies are discussed here and in the Cookie Policy.
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